The Membership Director’s Dilemma
For 25 years we have built software for and consulted to nonprofits — museums, zoos, and cultural attractions among them. In that time we sat across the table…
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What makes an AI truly “agentic”
Agentic AI refers to artificial intelligence systems that don’t just respond to static prompts, but can act autonomously to achieve complex, multi-step goals. It’s an automated workflow that…
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Why Nonprofit Leaders Should Think of AI as a Workforce—Not Just Another Software Tool
For the past year, nearly every conversation I’ve had with nonprofits has eventually arrived at the same place. Someone asks, “So…what are we supposed to do about AI?”…
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Agentic AI for Small Business
A practical guide to reclaiming your team’s time, streamlining operations, and growing without adding headcount Executive Summary For small businesses, the biggest constraint on growth is rarely a…
Read more →The Small Business Guide to Implementing Agentic AI for Workflow Automation
There is a certain kind of work that never makes it onto your to-do list, yet somehow consumes your entire week. A new inquiry that needs a reply.…
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AI and the Volunteer Workforce
From Person-Dependent to Knowledge-Dependent Organizations Businesses and nonprofits face many of the same challenges: too much work, too few resources, increasing expectations, and constant pressure to do more…
Read more →Agentic AI for Small Nonprofits
The 4-step playbook that turns AI hype into hours saved – condensed guide Nearly every nonprofit is using AI. Almost none are getting real results from it.…
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The tool is downstream of the problem. The problem is upstream of everything.
There’s a particular kind of conversation I’ve come to value more than almost any other in business. It’s not the one where someone walks in with a solution…
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